New support systems

Hi All,

A quick note that we are trying some new support systems here at -- For as long as I've been in business I've used email as my primary support vehicle and although I think it's worked well it has two fatal flaws.

1) I tend to solve the same problem again and again.  It would be nice if there was a way for people to see/search for solutions
2) It doesn't allow more than one person to help in support.

To that end I'm testing a new support system this month.  The goal is to have it be a smooth transition but please be patient if there are a few bumps as we sort it all out.


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